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Available for Opportunities Kolkata, India

MANOJIT DAS

Founder of Growthlytics • Operations Associate • Data Analyst. Building future-ready scales and digital transformation models, one project at a time.

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Learning Drive
Manojit Das
FOUNDER & CEO GROWTHLYTICS
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Operations Mindset, Analytical Precision

I am a results-oriented Office & Operations Associate and Data Analyst with hands-on experience managing high-volume administrative workflows, data operations, and customer success targets. As the Founder of Growthlytics, I assist local vendors and businesses in going digital and accelerating growth.

My background spans Customer Service coordination at Tech Mahindra, Business Analytics internships, and Operations tracking at E-Cell IIT Bombay. I bridge the gap between technical logic (SQL, Power BI, Advanced Excel) and client-facing communication.

Looking forward, I am eager to leverage my analytical training and customer success skills in roles where I can drive operational efficiency, structure data, and design solutions that deliver measurable value.

Customer Success Data Operations Business Analysis Advanced Excel SQL Databases AI APIs
Professional Node
Location
Kolkata, India
LinkedIn
Focus
Digital Ops & Analytics
Languages
English, Hindi, Bengali

Core Competencies

Web Development

Building responsive, custom layouts using HTML, CSS, JavaScript, TypeScript, and React frameworks.

React / TS / Static Web 75%

AI Integration

Leveraging Google Gemini APIs and AI Studio models to build smart recommendations and digital workflow tools.

Gemini SDK / Prompt Design 70%

Business Analysis

Structuring database systems, querying relational structures with SQL, and formulating data models.

SQL / Power BI / Data Clean 80%

Customer Success

Managing client relations, resolving high-escalation tickets, and hitting CSAT / operational KPIs.

CRM Tools / SLA Handling 90%

Financial Services

Understanding capital markets, invoicing models, and fundamental ledger systems (Tally ERP).

Ledger / Accounting / Markets 72%

Digital Operations

Digitizing processes, monitoring campaigns, and coordinating vendor onboarding structures.

Workflow Automation / KPIs 85%

Growthlytics AI Problem Solver

As local vendors go digital, they run into operational bottlenecks. Type your business challenge below to simulate how the Growthlytics AI Core resolves it.

growthlytics-ai-node-v1.0.0

system@growthlytics:~$ INITIALIZING AGENT PORTAL... CONNECTED.
Enter your business problem below (e.g. "Local cafe needs online customers", "Struggling with inventory tracking", or "Manual entry mistakes"):

>
AI STRATEGY ANALYSIS COMPLETE

Featured Projects

A collection of custom applications, digital portals, and open-source models.
Deployed Web Apps
Growthlytics Dashboard
Agency Platform

Growthlytics

Flagship agency portal offering local business scaling, AI diagnostics, and custom SEO management dashboards. Built to digitize traditional businesses in West Bengal.

Live App Repo
Momotantra ordering platform
Digital Ordering

Momotantra

Premium interactive menu and digital billing system designed specifically for local food stalls and momo vendors to streamline queues and manage orders.

Live App Repo
Rever Cafe bookings
Aesthetic Lounge

Rever Cafe

A sensory landing page and booking interface built for a modern aesthetic cafe network, featuring real-time menu browsing and reservation structures.

Live App Repo
RetailFlow AI dashboard
AI Analytics

RetailFlow AI

Retail inventory modeling and sales tracking application utilizing simple time-series modules to forecast demand and automate billing sheets.

Live App Repo
TechAI learning platform
AI Dashboard

TechAI

An AI-powered automation and learning dashboard built with Python Flask. Features secure OTP-based authentication, personalized student profiles, and interactive AI agents for coding and mathematics.

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Active GitHub Repositories
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Growthlytics Vision & Expansion Plan

Growthlytics is a digital acceleration agency dedicated to local businesses, MSMEs, and traditional vendors in West Bengal. Our mission is to democratize elite digital tools—including customized AI booking systems, automated billing sheets, and high-impact SEO frameworks—so local vendors can grow at scale.

Vision Highlights:
• Local shop visibility through hyper-local Google Business & SEO.
• AI-assisted menu ordering & appointment reservation queues (e.g. Momotantra & Rever Cafe).
• Affordable data intelligence solutions for tracking sales and forecasting stock.

Visit Agency Site Contact Hotline

Agency Nodes & HQ

11/1 Arabinda Road, Konnagar, West Bengal, India
+91 98361 48511
+91 87651 97073
manojitdas876@gmail.com
Always Open (24/7 Support)

Interactive Resume

Founder, Growthlytics 2026 - Present

Digital Marketing & AI Agency
  • Directing digital scaling campaigns and designing operations architecture for local businesses.
  • Integrating basic AI assistants and menu-ordering modules into offline shops.

Customer Service Associate & Data Coordinator Jun 2025 – Feb 2026

Tech Mahindra | Kolkata, West Bengal
  • Managed 50+ daily inbound/outbound customer interactions via phone and CRM platform, meeting SLA goals.
  • Logged, tracked, and updated tickets in CRM systems, maintaining 98%+ data entry accuracy for performance metrics.
  • Extracted and analyzed weekly customer interaction data using pivot tables, COUNTIF, and SUMIF formulas to identify complaint trends.
  • Prepared structured feedback reports in Excel to drive process improvement, reducing repeat contacts by ~15%.
  • Handled escalations following SLA protocols and coordinated with backend teams to ensure resolution within turnaround times.

Business Analytics Intern Jul 2023 – Aug 2023

Bharat Intern | Virtual
  • Performed end-to-end Exploratory Data Analysis (EDA) on commercial datasets using Excel and Python to uncover trends.
  • Wrote complex SQL queries (joins, group-by, filtering) to extract and transform structured data from relational databases.
  • Built interactive Power BI dashboards and Excel charts to visualize sales and operational KPIs for reporting.
  • Designed a supermarket sales forecasting model using time-series analysis to improve demand planning.

Campus Ambassador (Operations & Data Tracking) Jul 2025 – Sep 2025

E-Cell IIT Bombay | Virtual
  • Tracked event participation and outreach campaigns using pivot tables, reporting weekly KPIs to coordinators.
  • Maintained records for 100+ student contacts, ensuring accuracy for performance analysis.

Supermarket Sales Forecasting Model

Time-Series Demand Forecasting
  • Objective: Predict demand by product category using transaction data.
  • Implementation: Cleaned and formatted invoices with Excel Power Query; set up SQL database queries; created dynamic charts and trend dashboards.
  • Tools: Excel (Advanced), Python, SQL, Data Visualization.

Employee Attrition Analysis Dashboard

Workforce Retention Dashboard
  • Objective: Segment HR variables to identify and address main drivers of attrition.
  • Implementation: Queried variables using SQL JOINs; mapped data using Power BI segments; produced pivot chart retention briefs.
  • Tools: Power BI, SQL (MySQL), Excel, HR Analytics.
Digital Marketing & E-Commerce Google (2023)
Capital Markets Specialization Yale University (2023)
Power BI Case Experience PwC / Forage (2023)
Global Finance & Business Mgmt J.P. Morgan (2023)
Corporate Analyst Development J.P. Morgan (2023)
Data Visualisation & Insights TATA / Forage (2023)
Investment Banking Experience Citi Bank / Forage (2023)
Accounting Fundamentals TCS iON (2023)
Software Engineer Experience Walmart Tech / Forage (2023)
Nestership Training Nestlé (2023)
Introduction to HR World Internshala (2023)
ADCA Computer Application Varanasi (2019-2022)
Bachelor of Arts Mahatma Gandhi Kashi Vidyapith University (2021 - 2024) CGPA: 6.62 / 10
Senior Secondary Commerce Stream, UP Board (Class XII, 2021) Percentage: 69%
Secondary Education General Subjects, UP Board (Class X, 2019) Percentage: 73.3%

Media & Downloads

Professional Video Introduction

Watch a personal video introduction by Manojit Das detailing his background, core operations experience, and career aspirations.

  • Background & Education: 2024 graduate with a Bachelor of Arts (BA) from Mahatma Gandhi Kashi Vidyapith.
  • Professional Experience: Worked as a Customer Service Associate (CSA) for Tech Mahindra (representing Flipkart) from June 2025 to February 2026.
Watch Video Profile

Professional CV

Data Operations & Business Analytics Focus

Structured document showcasing analytical capabilities (SQL, Power BI, Advanced Excel) and hands-on operational leadership.

Customer Service Associate Resume

Flipkart Support & Client Operations Focus

Detailed timeline of Tech Mahindra employment (FlipKart client portal), customer success parameters, and escalation management metrics.

Interactive AI Briefing

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Experiences
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Professional Endorsements

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Balu Mahendra Senior Operations Manager & Delivery Head, Tech Mahindra

"Manojit demonstrated exceptional ownership and analytical skills during his tenure at Tech Mahindra. He maintained a 98%+ accuracy rate across operations, and his data analysis using Excel pivot tables and formulas led to a 15% reduction in customer repeat contacts. His drive to automate reports and improve workflows is highly commendable."

February 2026
Arpan Mukherjee Team Operations Lead, Tech Mahindra

"Manojit was an exceptional Customer Service Associate and Data Reporting Coordinator at Tech Mahindra. He consistently exceeded SLA targets, managing 50+ daily interactions with 98%+ data accuracy. His ability to extract and analyze weekly data using Excel pivot tables helped reduce repeat complaints by 15%."

February 2026
Shruti Iyer Operations Coordinator, E-Cell IIT Bombay

"As a Campus Ambassador, Manojit showcased excellent data tracking and event coordination skills. He managed outreach data for over 100 student contacts and weekly KPI reports with absolute precision. Extremely reliable, prompt, and analytical."

September 2025
Animesh Roy Lead Analytics Mentor, BharatIntern

"During his Business Analytics internship, Manojit proved to be a highly competent data analyst. He wrote complex SQL queries to clean and transform transaction datasets, built interactive Power BI dashboards, and designed a sales forecasting model. His analytical thinking and presentation skills are outstanding."

August 2023
Repository Name
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Let's Build Together

Seeking roles in Operations, Customer Success, or Business Analysis. Reach out directly for project collaborations or consultation.

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